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© 2026 Hello Greece SIM. All rights reserved.Hello Greece SIM is built and operated by ePoint.
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Cookie Policy

How Hello Greece SIM uses cookies

A plain-language explanation of required site storage and optional analytics cookies used to improve the eSIM buying experience.

Policy status

Reviewed for clarity and current product behavior.

Effective date

May 28, 2026

Contact support

Required cookies support checkout, account sessions, security, referral attribution, and remembering your choice.

Analytics cookies are optional and load only if you allow them.

Declining analytics does not prevent you from buying or using an eSIM.

On this page

What this policy coversRequired cookies and storageOptional analytics cookiesGoogle AnalyticsMicrosoft ClarityManaging your choiceChanges to cookie use
1

What this policy covers

This Cookie Policy explains how Hello Greece SIM uses cookies, local storage, and similar browser technologies on the website and dashboard.

Cookies and local storage help the site remember small pieces of information in your browser. Some are required for the service to work. Others, such as analytics cookies, are optional and load only if you allow them.

2

Required cookies and storage

We use required cookies and storage to operate the site, maintain account sessions, protect checkout and dashboard flows, remember your cookie choice, support referral attribution, and keep security state.

These technologies are needed for services requested by the user and cannot be disabled through the cookie banner. You can block them in your browser, but parts of the website may stop working correctly.

3

Optional analytics cookies

If you allow analytics cookies, we load analytics and usability tools that help us understand site performance, page journeys, checkout friction, and broken flows.

If you decline analytics cookies, these optional tools are not loaded by our site. Declining analytics does not prevent you from buying or using an eSIM.

4

Google Analytics

Google Analytics may collect device, browser, page, event, approximate location, and usage information through cookies or similar technologies. We use it to measure traffic and improve marketing and product decisions after consent.

5

Microsoft Clarity

Microsoft Clarity may collect interaction data such as clicks, scrolls, page visits, device/browser information, and session replay-style usability data. We use it to identify confusing layouts, checkout issues, and broken flows after consent.

6

Managing your choice

You can allow or decline analytics cookies when the banner appears. If you decline them, Google Analytics and Microsoft Clarity are not loaded by our site.

You can reset your choice by clearing this site’s browser storage. Browser settings may also let you block or delete cookies, but blocking required cookies can affect checkout, login, dashboard, and support features.

7

Changes to cookie use

We may update this policy if we add, remove, or change cookies, analytics tools, providers, or storage purposes. The effective date shows when this version applies.

Related policies

Review the connected terms that apply to privacy, cookies, refunds, and service use.

Privacy PolicyTermsRefund Policy